How are product returns handled?
At SuperSmart, product quality is one of our absolute priorities.
If you change your mind, or are not entirely satisfied with a product, you are free to return all or part of your order without restriction, within one year upon receipt. Depending on your request, we will replace the product(s) in your order, or we will credit your customer account with its purchase amount.
8 Days
Great customer service
The address correction app put in the incorrect address and I missed it when I hit the accept option. I noticed it when the order was already in route and called customer service to request that they change it to the correct address as the shipper and they were right on top of it. They called me back right away and changed the address. They sent a new email with the tracking information and called me to let me know it was all taken care of. Really happy with the product and customer service.
B Ball
9 Days
Fast service good products.
Fast service good products.
PERCY
14 Days
GREAT HONEST COMPANY!
GREAT HONEST COMPANY!! FAST SERVICE!
HENDERSON B.
16 Days
EVERYTHING!
EVERYTHING!! NO ISSUES!
DOMINIC
17 Days
The service has been good
The service has been good. However, the telephone and email responses were better before. Most of the products are great. Returns are processed promptly, and I do believe this is an honest and caring company. I plan to continue to buy your products.
DANIEL FORD
20 Days
My order arrived when promised in the…
My order arrived when promised in the condition described
Lisa
29 Days
10/13/24 Dania needs a helper
10/13/24 Y ou were a bit slow to respond, but still helpful.
David Rolston
34 Days
I received wehat I ordered in a tiomely…
I received wehat I ordered in a tiomely fashion. Great job to the whole staff 👏
Monica P
35 Days
Great prouducts
Pomises products that work.Fast shipping. Will recommend to family and friends.
NEW Virginia
35 Days
Excellent product
Excellent product. Timely delivery. Only had one issue over the last few years. Great. Thanks
LEGG Jennifer
39 Days
I trust this company and product as I…
I trust this company and product as I tolerate the bacillus coagulans very well and feel better overall when I am taking it . Thank you for offerring this product as a company . And thank you for an easy ordering process.
Barbara J
40 Days
Always fast & quick service/delivery
Always fast & quick service/delivery. Top products
Brett
42 Days
The peanut sugar free one was very…
The peanut sugar free one was very rancid tasting… the nuts were old. Everything else was amazing
MOORE Jennifer
44 Days
great product selection
I purchase hyaluronic acid from Super Smart because it's the highest Dalton rating I could find. Shipping could be a day or two faster.
Kathy
48 Days
Fast shipping
Fast shipping; availability of products.
Paul