How are product returns handled?
At SuperSmart, product quality is one of our absolute priorities.
If you change your mind, or are not entirely satisfied with a product, you are free to return all or part of your order without restriction, within one year upon receipt. Depending on your request, we will replace the product(s) in your order, or we will credit your customer account with its purchase amount.
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The associate who helped me was very…
The associate who helped me was very polite and hekpful.
Wendell
3 Days
Great product.
Great product. Very fast delivery.
SILVA SANTOS Alice
3 Days
Ordering from Supersmart was easy to…
Ordering from Supersmart was easy to understand and navigate. The wait time was surprisingly short and exactly what I wanted. Thank you very much.
RAYFORD Linda
4 Days
Superb Product quality
Product quality, availability, excellent packaging and timely shipping!
Mohamad Hussein
6 Days
I’ve been buying from here for years
I’ve been buying from here for years. The products have been great and the customer service very helpful.
CORENEVSKY Albert
18 Days
Great customer service
The address correction app put in the incorrect address and I missed it when I hit the accept option. I noticed it when the order was already in route and called customer service to request that they change it to the correct address as the shipper and they were right on top of it. They called me back right away and changed the address. They sent a new email with the tracking information and called me to let me know it was all taken care of. Really happy with the product and customer service.
B Ball
18 Days
Fast service good products.
Fast service good products.
PERCY
24 Days
GREAT HONEST COMPANY!
GREAT HONEST COMPANY!! FAST SERVICE!
HENDERSON B.
26 Days
EVERYTHING!
EVERYTHING!! NO ISSUES!
DOMINIC
27 Days
The service has been good
The service has been good. However, the telephone and email responses were better before. Most of the products are great. Returns are processed promptly, and I do believe this is an honest and caring company. I plan to continue to buy your products.
DANIEL FORD
30 Days
My order arrived when promised in the…
My order arrived when promised in the condition described
Lisa
39 Days
10/13/24 Dania needs a helper
10/13/24 Y ou were a bit slow to respond, but still helpful.
David Rolston
44 Days
I received wehat I ordered in a tiomely…
I received wehat I ordered in a tiomely fashion. Great job to the whole staff 👏
Monica P
45 Days
Great prouducts
Pomises products that work.Fast shipping. Will recommend to family and friends.
NEW Virginia
45 Days
Excellent product
Excellent product. Timely delivery. Only had one issue over the last few years. Great. Thanks
LEGG Jennifer