Orders
Don’t worry! We send status updates by email right after you place an order, and we notify you as soon as it is on its way! You will simply have to click on the link that will take you to the tracking of your package on the website of the distribution platform that handles your order and that will keep you informed of its status.
If you cannot find our order confirmation and updates, you can check your spam emails, maybe they got lost there!
Verify your order receipt in order to make sure the product is not on backorder. If a product is missing, you can check your email confirmation in case the different products you ordered were not delivered in the same package. If it is not, please contact us and we will reconcile your order.
Once an order is placed, it is not possible to make changes or cancel it simply because we always try to process orders as fast as we can so that you receive your package as quickly as possible.
However, if you have not confirmed payment yet, please check your contact details and review your order because you only have 30 minutes to make any changes after this point. Still, know that you are free to return all or part of your order without restriction, within one year upon receipt.
Note that except for mistakes from our services, freight costs always remain at customers’ expense.
You can see the orders you have previously placed if you have a SuperSmart customer account. To access it, log in to your account and click on your name in the upper right corner.
Then, in the “My Account" section, click on “Orders" to view your order history.
Know that with a SuperSmart customer account, you can also select products and place them in your wishlist, see your invoices, and use gift vouchers.
Yes, we have an auto-delivery program. With auto-delivery, you save 8% on top of your usual discounts on each delivery.
We make every effort to ensure your orders are delivered in perfect condition. Unfortunately, we cannot prevent packages from eventually being damaged during shipment. That is why we make ourselves available to answer any call regarding a damaged or wrong order.
You can contact us and we will try our best to replace the damaged product or ship the right item to you as quickly as possible!
Any questions?
Phone Number
+1 (786) 522-3907
From 9 am to 6 pm (EST)
4 Hours
I have had amazing results with every…
I have had amazing results with every supplement I've purchased. I am extremely satisfied with this company
kirstin Torres
7 Hours
Fine products
Fine products . They are on the leading edge of online supplements. The only issue -so far-is they sometime run out of subscription items.
Jason Argos
2 Days
The ordering process is very user…
The ordering process is very user friendly and the products always come in a timely manner.
CARTER Rhonda
4 Days
The price for Dr
The price for Dr. Pero's AC-11 is reasonable and in line with his views. (my former colleague). Keep it pure.
CAMPBELL Clayton
6 Days
Right on every time.
Right on every time.
Arthur Nicholas
9 Days
They are cheaper than everyone else and…
They are cheaper than everyone else and the shipping was fast. Great company.
Patricia Adams
16 Days
Availability of quality health…
Availability of quality health supplements and it's wide variety is impressive. Ordering is seamless and shipping even during the holidays is well streamlined.
Mohamad Hussein
30 Days
A Product worth waiting for when not…
A Product worth waiting for when not available and then arriving as a surprise!
DOMINIC
32 Days
On time shipping
On time shipping
GEORGE Verne
33 Days
Ordering was easy and the product was…
Ordering was easy and the product was delivered with no problems. Appreciated that I was notified when it would arrive. Thanks!
MascarC
39 Days
Great customer service - responsive …
I ordered from them and my item was unavailable for sometime. I was super happy when they reactivated my order and shipped my item which arrived very quickly. Great customer service.
Ruth Rueter
40 Days
Super fast shipping
Super fast shipping
Donald Borling
43 Days
Reputable companysearch and the number of…
The research and the number of selection of products.
NAKHJAVAN Shervin
56 Days
The Anti Aromatase is a great product
The Anti Aromatase is a great product. You just need to have constant inventory. Recently this product has been out of stock.
GEORGE Verne
58 Days
Great help on chat
Great help on chat. Knowledgeable and friendly.
Jason Argos