Orders
Don’t worry! We send status updates by email right after you place an order, and we notify you as soon as it is on its way! You will simply have to click on the link that will take you to the tracking of your package on the website of the distribution platform that handles your order and that will keep you informed of its status.
If you cannot find our order confirmation and updates, you can check your spam emails, maybe they got lost there!
Verify your order receipt in order to make sure the product is not on backorder. If a product is missing, you can check your email confirmation in case the different products you ordered were not delivered in the same package. If it is not, please contact us and we will reconcile your order.
Once an order is placed, it is not possible to make changes or cancel it simply because we always try to process orders as fast as we can so that you receive your package as quickly as possible.
However, if you have not confirmed payment yet, please check your contact details and review your order because you only have 30 minutes to make any changes after this point. Still, know that you are free to return all or part of your order without restriction, within one year upon receipt.
Note that except for mistakes from our services, freight costs always remain at customers’ expense.
You can see the orders you have previously placed if you have a SuperSmart customer account. To access it, log in to your account and click on your name in the upper right corner.
Then, in the “My Account" section, click on “Orders" to view your order history.
Know that with a SuperSmart customer account, you can also select products and place them in your wishlist, see your invoices, and use gift vouchers.
Yes, we have an auto-delivery program. With auto-delivery, you save 8% on top of your usual discounts on each delivery.
We make every effort to ensure your orders are delivered in perfect condition. Unfortunately, we cannot prevent packages from eventually being damaged during shipment. That is why we make ourselves available to answer any call regarding a damaged or wrong order.
You can contact us and we will try our best to replace the damaged product or ship the right item to you as quickly as possible!
Any questions?
Phone Number
+1 (786) 522-3907
From 9 am to 6 pm (EST)
13 Hours
Good product's good service
Good product's good service
PERCY
1 Days
Excellent
Excellent, thank you!
WRIGHT Connie
1 Days
I appreciate the ease in ordering the…
I appreciate the ease in ordering the supplements I need from SuperSmart. This is my 3rd order. And I really like it when I’m informed of any specials being offered. Thank you!
Vikki L
6 Days
My Nutritionist
My Nutritionist Dr. Jill MacDougal steer me to these Super Smart vitamins and minerals and I love them! Dr. Jill has Died of Colon Cancer and I will miss her Dearly! Steve
Steve, Flushing, MI
17 Days
We ordered the SuperSmart for nerve…
We ordered the SuperSmart nerve supplement and it actually works as it offers relief for foot pain. Very happy that we decided to give it a try.
Suzanne Poyer
20 Days
very good products
very good products. always receive items in timely manner. enjoy doing business with superSmart.
HOGANSON Mark
30 Days
First bottle has been finished
First bottle has been finished. 2 bottles remaining for 3 month time frame trial as recommended
CORCORAN Pamela
35 Days
repeat customer
recommended by my doctor. easy to create an account. Discounts and specials are appreciated. packaging and delivery is dependable. Capsules easy to digest. I've had some some capsules and tablets that are broken inside their bottles.
Kokee
40 Days
Order was shipped on time and packaged…Wonderful Jobs!
Order was shipped on time and packaged excellently.
DMHoge
46 Days
great products and prices
great products and prices
Marie
52 Days
Easy to navigate site
Easy to navigate site, had what I was searching for, good price. easy order-check out
James Tucker
58 Days
My skin is clearing up nicely!
Pretty good for my skin so far.
Christian
60 Days
The new packaging is excellent
The new packaging is excellent - finally! No more squashed boxes and torn envelopes.
GORAN
61 Days
Great Product
Great Product
Larry Garrett
66 Days
Quick shipping
Quick shipping; good price. No issues!
Mary McCarty