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Welcome Sales Terms

Sales Terms

1. Payment Options

We accept all major credit card providers, including Visa, Mastercard, American Express, and Google Pay. Card payments are processed through the Bluesnap system, ensuring the safe storage of your sensitive card data in their bank-certified data center. We only keep non-sensitive data, such as card validity and cardholder's name, in our database. Check our Payment Security page for more information. Please note that customers are responsible for any bank charges and/or customs fees.

2. Delivery

Enjoy standard delivery with the following rates and estimated delivery times:

Country of destination - Carrier Orders below $25 Orders over $25 Orders over $60 Orders over $150 Approximate delivery times in business days*
USA - USPS $5.50 Free 3 to 5 days
USA - UPS $7 Free 3 to 5 days
Canada $12 Free 4 to 10 days
Mexico $15 4 to 10 days

*Same-day order processing for credit or debit card payments made before 4:00 PM (EST). Delivery times may vary by country. In the US, orders are delivered by USPS, UPS, and DHL to other countries. Receive a tracking number via email to monitor your package's progress.

**Please note that customers are responsible for any customs fees (Canada & Mexico). DHL will notify you of these fees once your shipment clears customs and will not release your parcel until they are paid in full.

***Supersmart is not responsible for the loss or hold of packages by Mexican customs due to unpredictable events.

3. Returns

Experience top-notch product quality at Supersmart. If you're not completely satisfied with your purchase, return all or part of your order without restrictions within one (1) full year upon receipt.

Please review your contact details and order before confirming payment. You have a 30-minute window for any changes (Monday to Friday, between 9 AM and 6 PM EST). Beyond this period, you'll need to wait for your order's delivery before initiating a return.

Return address:
Supersmart Fulfillment
3570 NW 53rd Court
Fort Lauderdale, FL 33309

Please note that, except for errors made by our services, shipping costs for returns remain the customer's responsibility.

4. Regulations

Our products are not medicines, but nutritional supplements recognized as such by the FDA. It's essential to verify the legal status of these products in your country of residence. These products are not intended for diagnosing, preventing, or treating diseases. If you suffer from a disease, consult a doctor. Pregnant or breastfeeding women, children under 12, and those undergoing medical treatment should generally avoid nutritional supplements without their therapist's advice. The images on our website serve as a guide only, and actual products may differ.

We reserve the right to ship our products from the US, Canada, and Mexico.

5. Confidentiality

We collect personal data only when voluntarily provided by visitors and use it for processing your order. We will not use identifiable personal data for direct marketing or any unsolicited follow-up. We use identifiable personal data internally within the SuperSmart Group© and its associated sites. We may share the data with third-party business partners for further processing, ensuring continued confidentiality.

Most of our site sections do not require registration, so you can browse without revealing your identity. However, some sections require registration, which involves completing specific fields and choosing a password. We may use tools like "cookies" and "tags" to improve site navigation and registration processes.

If you have questions, complaints, recommendations, or comments about our Confidentiality Policy, please contact us.

© 1997-2023 Fondation pour le Libre Choix. All rights reserved
© 1997-2023 Fondation pour le Libre Choix. All rights reserved
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