Don’t worry! We send status updates by email right after you placed an order, and we notify you as soon as it is on its way! You will simply have to click on the link that will take you to the tracking of your package on the website of the distribution platform that handles your order and that will keep you informed of its status.
If you cannot find our order confirmation and updates, you can check your spam emails, maybe they got lost there!
Verify your order receipt in order to make sure the product is not on backorder. If a product is missing, you can check your email confirmation in case the different products you ordered were not delivered in the same package. If it is not, please contact us and we will reconcile your order.
Once an order was placed, it is not possible to make changes or cancel it simply because we always try to process orders as fast as we can so that you receive your package as quickly as possible. However, if you did not confirm payment yet, please check your contact details and review your order because you only have 30 minutes to make any changes after this point. Still, know that you are free to return all or part of your order without restriction, within one year upon receipt.
Note that except mistakes from our services, freight costs always remain at customers’ expense.
Once an order was placed, it is not possible to make changes or cancel it simply because we always try to process orders as fast as we can so that you receive your package as quickly as possible. However, if you did not confirm payment yet, please check your contact details and review your order because you only have 30 minutes to make any changes after this point. Still, know that you are free to return all or part of your order without restriction, within one year upon receipt.
Note that except mistakes from our services, freight costs always remain at customers’ expense.
You can see the orders you have previously placed if you have a Supersmart customer account. To access it, log in to your account and click on your name in the upper right corner. Then, in “My Account” section, click on “Orders” to view your order history.
Know that with a Supersmart customer account, you can also select products and place them in your wishlist, see your invoices, and use gift vouchers.
Not for the moment, but we are actively working on it.
We make every effort to ensure your orders are delivered in perfect condition, unfortunately, we cannot prevent packages from eventually being damaged during shipment. That is why we make ourselves available to answer any call regarding a damaged or wrong order. You can contact us and we will try our best to replace the damaged product or ship the right item to you as quickly as possible!
1 Days
Great choices with noted benefits.
Larry
5 Days
Great Product BPC157 with always on time service!
Wm Still
7 Days
Supersmart is a reliable company. I know my product will arrive, and I am always charged exactly as ordered. Supersmart carries high-quality supplements. My last package, the Mastic Gum package is badly deformed from the shipment, but I checked inside and the content is preserved in tact.
Diane
7 Days
Fast Shipping ........... TY
SCOTT Mark
8 Days
Fantastic products with quick shipping. I ordered the epitalon and received it promptly. I’ve been using it for a week now and feel like I’m getting better sleep, I would recommend SuperSmart products.
BECK Michael
13 Days
They have a large variety of supplements all at decent prices. Their shipping is fast. Have not had to contact them for any reason.
philip errichiello
13 Days
Good products !
HOFFMANN Richard
16 Days
Product availabile, fast shipping, and good pricing, whats mot to like...
John
19 Days
Great product at a good price
Peter
21 Days
Great sale price on one of my favorite supplements; rapid delivery too.
Vicki Bryant
24 Days
Good follow up after purchase
CHEUNG Yim L
24 Days
Always on time
RICHARD
308 Days
Productos excelentes Entrega a tiempo
VINAS Marta Noemi
308 Days
Productos excelentes Entrega a tiempo
VINAS Marta Noemi
308 Days
Productos excelentes Entrega a tiempo
VINAS Marta Noemi